Privacy Policy for GrabitBz Multi-Service Online Marketplace
Effective Date: August 8, 2023
This Privacy Policy outlines how GrabitBz ("we," "us," or "our") collects, uses, stores, and shares the personal information of users ("you" or "your") who engage with our multi-service online marketplace platform. Our platform includes services for vendors, service providers, taxi operators, delivery services, and payment functionalities, including location services. Your privacy is of utmost importance to us, and we are committed to ensuring the security of your data. By using the GrabitBz multi-service online marketplace, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect:
We may collect various types of personal information from you, including but not limited to:
- Contact information (name, address, email, phone number)
- Payment details (credit card information, billing address)
- User account details (username, password)
- Vendor or service provider information (for listings and transactions)
- Taxi or delivery service preferences and history
- Payment information and transaction history
- Location data for enhanced service offerings
2. How We Use Your Information:
We use your personal information for the following purposes:
- Facilitating transactions and communication between users and service providers
- Processing payments and providing order-related information
- Enhancing user experience through personalized recommendations and tailored offerings
- Managing user accounts, reviews, and feedback
- Analyzing user behavior to optimize our platform's functionality and enhance service offerings
- Providing location-based services, such as taxi booking and delivery tracking
3. Location Services:
By using our platform, you consent to the collection and use of location data for the following purposes:
- Taxi Services: We use location data to facilitate taxi bookings, estimate arrival times, and improve the accuracy of taxi services.
- Delivery Services: Location information aids in providing real-time tracking of deliveries and optimizing delivery routes.
- Enhanced Services: Location-based recommendations and services are tailored to your geographic location.
4. Data Security:
We employ stringent security measures to protect your data. These measures aim to prevent unauthorized access, alteration, or disclosure of your personal information.
5. Data Sharing:
We may share your information in the following circumstances:
- Transaction participants: We share necessary information with involved parties, such as vendors, service providers, taxi operators, and delivery services.
- Service partners: Trusted third parties assist in payment processing, order fulfillment, and other essential services.
- Legal obligations: If required by law, court order, or government request, we may disclose your information.
- Business transitions: In the event of a merger, acquisition, or sale of our company, your data may be transferred to the new entity.
6. Your Choices:
You have the right to:
- Access, correct, or update your personal information through your account settings.
- Opt out of marketing communications by modifying your notification preferences.
- Delete your account, subject to applicable legal requirements.
7. Cookies and Tracking:**
We utilize cookies and similar technologies to improve your browsing experience and gather usage insights. You can manage or block cookies through your browser settings.
8. Children's Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child under 13 has provided us with their personal information without parental consent, please contact us to have the information removed.
9. Changes to Privacy Policy:
We may update this Privacy Policy periodically. The "Effective Date" at the top indicates the latest revision date. Continued use of the GrabitBz multi-service online marketplace following changes to the Privacy Policy implies your acceptance of the updated terms.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email/phone number].
By using the GrabitBz multi-service online marketplace, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.
You may choose to delete your user account at any time. To do so, please navigate to your user profile section/page within the app and select the option to delete your account.
Please note that once your account has been deleted, all of your personal data and account information will be permanently removed from our system. This process cannot be undone, and you will not be able to access your account or retrieve any of your data once it has been deleted.
If you have any questions or concerns about deleting your account, please contact our support team for assistance.